IMPORTANT NOTICE: PLEASE READ BEFORE USING THIS WEBSITE:
Last Updated: 29 May 2022
The policy may be amended, and we'll post the revised policy on this page with a new “Last Updated” date. If you do not wish to accept Cookies from our Sites, please disable Cookies in your web browser or refrain from using the Sites.
- What are Cookies and similar technologies;
- Who sets Cookies;
- How long do Cookies last;
- Cookies used on our Sites;
- Refusing or managing Cookies on our Sites;
- Cookies and emails; and
- How to contact us.
What are Cookies and similar technologies?
Cookies are text files containing small amounts of information downloaded to your computer or device when you visit a website. They are useful because they allow a site to recognize a user’s device, navigate efficiently, and remember preferences. Cookies can also ensure that the advertisements you see online are more relevant to you and your interests.
Some Cookies are used for web analytics, helping us improve the user experience. Web beacons may be used to determine email message activity. You can choose whether to accept Cookies and similar technologies by changing browser settings. However, disabling them may affect your experience on the Sites.
For more information about Cookies and similar technologies, visit: www.allaboutcookies.org and www.youronlinechoices.eu.
Who sets Cookies?
Cookies on our Sites may be set either by our Sites themselves or by another site during your visit, known as ‘first party’ and ‘third party’ Cookies.
'First party Cookies' belong to the website domain shown in the browser address bar.
'Third-party Cookies' belong to website domains different from the one in the address bar. Some service providers who support our Services, like video clips, may set Cookies on your device during your visit to our Sites.
How long do Cookies last?
Cookies can be set for a single "session" or on a "persistent" basis.
"Session Cookies" are temporary and expire when you leave a website. They allow a website to recognize you and function efficiently during a browsing session.
"Persistent Cookies" remain in your browser after leaving a website, valid until their set expiry date. They help collect anonymous traffic data, recognize you on return visits, remember preferences, and provide personalized services.
Cookies used on our Sites
The Cookies are categorized based on the International Chamber of Commerce UK Cookie guide issued in April 2012.
(1) Strictly necessary Cookies - Essential for site navigation and accessing secure areas.
We use the following strictly necessary Cookie:
- Registered Visitor Cookie for INFUSE (our client portal) - Identifies the user throughout their interaction with INFUSE. This cookie expires after 24 hours or when the user logs out or closes their browser.
(2) Performance Cookies - Collect anonymous information about site usage to improve functionality.
We use the following performance Cookies:
- Referrer URL (internal page) - Stores the URL of the previous page visited to track navigation.
- Referrer URL - Stores the URL referring visitors to our Sites.
- URL History - Stores the page visited before a form submission and displays recently viewed articles to each visitor.
- Unregistered Visitor Cookie - A unique identifier to analyze how unregistered visitors use our site.
- Session Management Cookies - Follows user actions during a browser session, deleted after closing the browser.
(3) Functionality Cookies - Remember user choices and provide personalized features.
We use the following functionality Cookies:
- Recently viewed pages - Stores pages visited by the user and displays them in right-hand navigation.
- Search history - Stores user searches and displays them in right-hand navigation.
Refusing or Managing Cookies on our Sites
You can manage existing Cookies or block future Cookies and website tracking through browser settings. Visit our Managing Cookies page or the third-party site www.allaboutcookies.org/manage-cookies for instructions. Adjust settings on each browser separately.
Deleting or blocking Cookies may impact your user experience, and unless your settings block Cookies, our system will issue them when you visit our Sites, even if you previously deleted them.
Cookies and emails
How to contact us
If you have questions or comments about this policy, please contact firstname.lastname@example.org.